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It is the customers like you that don't know better, but think they do, that go to the independent shops with the lowest rates thinking you're doing good. Then wonder why your rear carpets get saturated when it rains...
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Actually, I go to the INDY mechanic who charges some of the highest rates in town, but then again you get what you pay for in that case. So don't try and label me on your bad day pal.