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Originally Posted by jmweb
p.s. charging someone 1.9 hours for .3 hours of work completed is not ethical.
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Neither is charging someone $100.00 for a pair of shoes that cost $25.00 to make, but store do it every day! Fact of the matter is, in general wholesale value is 200% of cost, and retail value is 200% of wholesale. So by your theory, most things you buy every day are un-ethical, but that's just how the world works. Otherwise nobody would make any kind of profit and our economy would collapse in on itself. (even faster than it already does at least)
I guess we can just agree to disagree. I don't mean to offend anyone, and realize we all will have our own opinions. But It is required to have an industry standard. That way no matter who works on it, that job pays what it pays. The labor times are preset to an industry standard, and the labor rates vary by shop due to variables such as overhead costs and level of training and quality of work performed in specialized fields. Trust me, the independent shops charge book time also, but their hourly rate is cheaper because it is a smaller shop with mechanics that may be ASE certified and trained (as I am also) but do not have the specific knowledge and vehicle specific training that comes with years at a dealership.
And yet again, just because I can do it in 0.3 because I've literally done dozens of them... doesn't make it unethical. Paying me less because I am a better, faster and more efficient tech IS unethical, because by your way the slower, less knowledgeable techs would get paid MORE than the veterans with years of experience just because it took them longer.... what kind of sense does that make?
And if you don't want to pay labor costs at all, just do it yourself! Most of these jobs are simple tasks... just nuts and bolts, and easy if you have the correct information at your disposal. Which you can usually find on this great site! You could have bought the regulator over the parts counter and changed it yourself with a few simple hand tools... could have tried to beat the 1.9 time!