Dead Pixels on NAV screen

[akadel]

2002 4.6is, LHD, 16:9

[rogerkiu]

The part number for LCD screen of 16:9 onboard monitor is 65 52 6 934 416.

[HPIA4v2]

Originally Posted by akadel

Searched and saw a couple of references of dead pixels on the nav screen and being able to ship the screen or unit to Alpine to get it repaired. Does anyone have more information on that, where to send it to etc.

I have some greyed out/dead pixels that seems to be spreading, taking up about 1/4" x 1 1/4" area of the screen. Don't want to have to buy a whole new factory nav unit to get the screen back.

I'll contact BMW NA first, 1-800-831-1117.
Even if it's out of waranty they may offer to pick part of the tabs.
I feel you have to be the original owner(bought the car brand new), it helps if you bought another BMW recently (some sort of loyal BMW customer get something back).
But again it all depends cause the car is out of waranty anyway.
Good luck.

[Shopview]

Any news on the best price out there and source for the LCD?

[G Man]

I had mine replaced under warranty yesterday. BMW price for the unit was $2,494.00.

[zerochief]

Can be had for $800 new from this guy. I have purchased several high ticket items from him with no issues and always fast shipping.

http://cgi.ebay.com/BMW-16-9-GPS-Navigation-Monitor-Screen-for-7-5-E38-X5-M_W0QQitemZ170253771430QQihZ007QQcategoryZ73333QQs sPageNameZWDVWQQrdZ1QQcmdZViewItem

[ca911]

Originally Posted by G Man

I had mine replaced under warranty yesterday. BMW price for the unit was $2,494.00.

What was going on with yours that they replaced it?

[G Man]

Originally Posted by ca911

What was going on with yours that they replaced it?

I had several areas on the screen with missing pixels. They appeared like small lines or dashes.

[akadel]

For those out of warranty with the problem, you have to ship the unit to

Alpine Electronics of America
2012 Abalone Ave., Unit D
Torrance, CA 90501
800-421-2284, Ext. 860304

with your contact information and they can repair/replace the screen. I will be doing that this week, will post back the results/cost.

[dcoller]

Originally Posted by G Man

I had several areas on the screen with missing pixels. They appeared like small lines or dashes.

I just saw a few dead pixels on my nav screen - I just looked up on warranty and it says its not covered - did you have to argue to get this covered?

Thanks